..in which they:
*do NOT say the issue was unsold rooms/room blocks
* do NOT discuss the topic of people being locked out of their rooms (which seems to give more credit to the idea that this wasn’t actually happening..at least, no more than it does for any other hotel guest with a faulty key card)
*DO say the hotel did not treat the con or the attendees badly and were not to blame for how things transpired
*Welcome to Night Vale was NOT in the wrong, and provide lots of proof showing, among other things, that no, WTNV did NOT show up on Saturday randomly demanding money
* refunds for the WTNV event will NOT be made available
* most of the money paid to the hotel over the weekend was from cash donations (which contradicts reports that most of the money was tied up in PayPal..and dear LORD does that means the attendees shelled out over $11K to fix the convention’s woes?!?! holy crap, people!! and holy crap, Dashcon staff!!)
*** IMPORTANT!!!*** IF YOU DONATED CASH AND YOU WANT IT BACK, YOU ***ONLY*** HAVE UNTIL SATURDAY, JULY 19th, TO MAKE THAT REQUEST!!!
“If you donated cash and would like it returned, please also let us know by 11:59pm EST on Saturday, July 19, 2014. Please send an email to email@example.com with “Cash Donation Refund” in the subject line. Within the body of the email, please include your full name, phone number, Invoice ID from your badge purchase [to verify your ability to have been in attendance], and the amount you donated. Upon advice of our legal counsel, we have been instructed to sort through claims, try and determine legitimacy [based on total amount claimed versus total amount received], and make an informed decision about potential refunds in coordination with both legal and accounting at that time.”
Personally, I think that giving y’all a TWO DAY DEADLINE is bad form. And if you did donate, Dashcon staff will decide how legitimate your request is…? Considering the average cash donation, at this rate, would be around $1K a person, how do you then decide what’s a legitimate claim? I think attendees should accept that their admission to the con was a whole lot more than $40-$65, because they’re not gonna get reimbursed. But hey, big surprise, I have an opinion. How novel.
* NO the hotel did NOT insult or denigrate the con and its attendees
They do say there were staff members to blame, and those people have been removed from the company. They also claim incidentals such as electrical costs weren’t quoted ahead of time, which…I’ve personally not seen happen before, but I also can’t find a reference online to indicate how those types of costs generally run.
Between Dashcon’s tendency to delete information (indeed, in today’s explanations, there’s a state intent to continue to delete content) and how hard is to find statements on their website/Tumblr after some time has gone by, I am linking to both what is on the website at this time and the linkback post on their Tumblr. Hopefully at least one will be a permalink. Questions raised after the explanation post was made available, and the answers, appear here. Those topics include questions about the Indiegogo (“I will attempt to reach out to DashCon’s former associates who were in charge at the time to try and get this question answered,” Megg replied – because, um, no one discussed the raising of $4K, although the perk gifts are still in the possession of Dashcon staff? I call shenanigans.), questions about the connection with the charity Random Acts (no, money was not collected, and ” I’ve made an attempt to remove all Random Acts references from our blog. If you could point out what I missed, I’d like to remove that as well.” I get what she’s going for there; however, she’s apparently not realized that something posted on the internet never really goes away. Better to edit that post and say, ‘No, this didn’t happen,” IMNSHO.), questions about panel descriptions (someone else wrote them, they weren’t proofed, that won’t happen again).
So. I’m impressed con staff took a lot of responsibility. I don’t think it answers enough questions, but it sure answers more than I thought it would.
I sincerely hope they – and other start-up con staff – are not taking this whole ‘if we’re short on money, we’ll just ask our attendees to raise it for us’ idea and making it standard policy.
I also VERY MUCH HOPE that convention attendees do not walk away thinking that this hat-in-hand sort of thing is how conventions are supposed to run. Because it’s not. Really. I promise.